#Install osticket on windows 7 install

Open the IIS Manager by selecting Control Panel > Administrative To configure the Windows Authentication virtual directory, perform theįollowing steps on your HelpMaster web server. OnceĪuthentication has been successful, the authenticated Windows user will beĪutomatically re-directed back to the standard HelpMaster web interfaceĪpplication and automatically logged in with their corresponding HelpMaster Unlike the standard HelpMaster web interface virtual directory which acceptsĪnonymous authentication, this virtual directory will be configured toĪuthenticate valid Windows accounts (network accounts) only. Interface, a second directory needs to be created called 'hmplogin'. In addition to the creation of the required virtual directory for the web

#Install osticket on windows 7 install

Ensure that you check the 'WindowsĪuthentication' checkbox during the install (see picture). This component is not installed byĭefault, so you may need to install it. In order for the Windows Authentication feature of IIS 7 to Create a Windows Authentication 'hmplogin' virtual directory

The installation and configuration process Step 2. Synchronize your HelpMaster users with a valid Active Directory account. Install, configure and run the HelpMaster Active Directory module to

HelpMaster modules, including the web interface, you will need to first Setup and configure the HelpMaster Active Directory moduleīefore any Windows-based authentication can take place for any of the Windows Authenticated logon configuration for Microsoft IIS7 Windows Authenticated logon configuration for Microsoft IIS7 Configuration Step 1.